BFSI · India
Strong on RBI, weak on the Factories Act — until both were in one register
Prayag Finserv
NBFC, 240 branches, 16 states
- of obligations found had no named owner
- 61%of obligations found had no named owner
- branches scoped for state labour obligations
- 240branches scoped for state labour obligations
- cyber frameworks reduced to one control set
- 3 → 1cyber frameworks reduced to one control set
- alerting on master direction amendments
- Same dayalerting on master direction amendments
The challenge
Where they started
The compliance function was well resourced against RBI and tracked master direction amendments closely. Everything else — shops and establishments registration across 240 branches, professional tax, POSH committees, e-waste EPR on IT assets, and DPDP obligations on customer data — was distributed across HR, admin, IT and legal with no consolidated view and no owner for several items.
The approach
What we did
- Built one register spanning sectoral and cross-cutting obligations rather than treating RBI as the whole scope
- Scoped branch-level labour and municipal obligations to each of 240 locations by state
- Mapped RBI IT Governance Directions, DPDP and CERT-In cyber obligations into families so one control set discharged several
- Established the digital lending obligations flowing to lending service partners, with attestation
- Gave internal audit independent read-only access for planning
“We were excellent at RBI and genuinely poor at the Factories Act canteen rules for our own back office. One register made that visible, which was uncomfortable and necessary.”
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Talk to someone with a footprint like Prayag Finserv
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